TERMS & CONDITIONS
Minimum hire of $50.00
All quotes issued by a Day to Remember Event Hire are valid for 14 days from date of issue.
Any breakages, chips, loss or damage to the hired items will be charged to the hirer.
Confirmation of Booking
Upon confirmation of your booking by returning the signed booking form, a 50% deposit must be paid to secure your booking, with the final payment of 50% to be made 2 weeks prior to your event.
Payment for your goods may be made by either direct deposit or cash.
The final payment of 50% is to be made 2 weeks before collection/delivery and can be paid by direct deposit.
If discussed by prior arrangement, the balance paid in cash can be made on the day of collection/delivery.
Your final payment must include a $100.00 refundable bond which will be returned to you once all hired items have been returned and checked by A Day to Remember Event Hire.
Condition of Goods
A Day to Remember Event Hire specialises in Vintage and Rustic pieces and our collection is combination of matching sets as well as individual pieces.
Some items will show some wear due to being pre loved vintage and rustic pieces. You may find some items such as silver or timber may become slightly worn with age, so you may find that these items are not perfect however that does not mean they are not looked after it just means others have loved them as much as you will.
We reserve the right to substitute items should the original items ordered not be available due to circumstances beyond our control.
Booking is for a 3-4 day hire period. If hired goods are retained for a longer period without prior consent from A Day to Remember Event Hire then they will be charged at the hire agreement price per day.
If you wish to hire for longer than the standard hire period please request this at time of order and you will be provided with a quotation for the extra days of hire.
Delivery and Collection
We encourage customers to collect their hired goods at the arranged time as discussed with ‘A Day to Remember Event Hire’ to ensure any late collection charges are avoided.
Delivery of hired items can be arranged at the time the booking is made for an additional fee which will be determined based on the location of delivery.
Breakages – Loss – Damages
We require a $100 refundable security bond with your final 50% payment 2 weeks prior to your pick up date. This bond is to cover any breakages, chips, loss or damage of items hired. Any breakages, loss or damage to the items hired will be reported to the hirer within 3 working days of its return and will be charged at full replacement cost as determined by A Day to Remember Event Hire.
Any glassware or china items returned with chips will be charged as broken.
If it is found, whilst conducting an inspection of returned items, that the items originally hired have been replaced with alternate items we will deduct the appropriate charge from the security bond. If the security bond does not cover the cost of these goods, we will send you an invoice for the items, payable within 7 days of your date of hire.
All items hired will be packaged carefully and must be returned to ‘A Day to Remember Event Hire’ in the same way. This is important and their loss or damage will be charged at full replacement cost.
Our China is NOT dishwasher safe and damage will be caused if items are placed in a dishwasher. Please wash all of these items by hand.
Please DO NOT wash our Drink Dispensers if hired. We will do this for you, please just empty and place into the packaging they were collected in.
Please DO NOT clean the chalkboards hired. Please place back into the packaging they were collected in and we will clean them for you once returned. Please DO NOT use chalkboard paint on the chalkboards.
Please make sure all food scraps and liquids have been removed from all surfaces of items hired before repackaging.
Items must be repacked and ready to go at the agreed pickup time if these are not being returned by the hirer or additional fees may be charged.
Please make sure that any linen is dry and free of debris before being packed.
These items are highly susceptible to mildew and any damage caused by mildew, cigarettes, candle burns or heavy staining will be charged at the full replacement cost.
Checking and Signing
It is very important that you check your items carefully upon collection. No discrepancies or faults will be accepted unless notified within 24 hours of the start of the hire period.
The contract is between ‘A Day to Remember Event Hire’ and the hirer and should not be used by any third party unless previously authorised by ‘A Day to Remember Event Hire’.
‘A Day to Remember Event Hire’ accepts no responsibility for damage or injury caused to person(s) or products as a result of this hire arrangement.
The hirer is responsible for the hired items from the time of collection or delivery until returned to ‘A Day to Remember Event Hire’.
Under no circumstances will items be left at unattended premises.
All items remain the property of ‘A Day to Remember Event Hire’
Any person signing documents provided by ‘A Day to Remember Event Hire’ for and on behalf of the hirer hereby covenants with the owner that he/she has the authority of the hirer to make this agreement on the hirers behalf and is empowered by the hirer to bind the hirer to this agreement.
All cancellations must be made in writing by the hirer to ‘A Day to Remember Event Hire’ and the following charges will apply:
90 Days or more from the hire date- No charge and 50% deposit refunded
Between 30 – 89 Days from the hire date- 50% of total order will be charged (loss of deposit)
Between 14 – 29 Days from the hire date- 75% of total order will be charged
Between 0-13 days from the hire date- No refunds will be given and you will be charged 100% of your total order. This is due to the fact that these goods could not be supplied to another client.